We’re celebrating 20,000 Trustpilot reviews!

Thank you! We’re delighted to be celebrating 20,000 reviews on Trustpilot, whilst maintaining our 5-star “excellent” rating, making us proud to be the UK's favourite yarn shop*.

This is a wonderful milestone for all of us at The Knitting Network and we wanted to let you know just how much we appreciate the time you have spent sending us your amazing comments. We started collecting reviews on Trustpilot last June and since then, we haven’t looked back!

Hearing your feedback is so important to us as we pride ourselves on delivering first-class service to our customers across our entire business, whether that be in our warehouse, where we pick and pack your order using our eco-friendly packaging, through to answering your questions and queries on the telephone or online. Your feedback helps to shape our business and we always strive to improve our product offering and service, to make it better for you.

We don’t wish to boast, but we couldn’t not celebrate this milestone without sharing some of our favourite reviews, that have made us smile and left us feeling a sense of accomplishment. Have a read:

*Ranked the number 1 Yarn Store on Trustpilot, based on customer feedback.