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March 2021

Charity of the Month - Blue Cross

By Vanessa 1 years ago

We’re delighted to be supporting Blue Cross as our charity of the month throughout April!

During the month, you can round up your orders to the nearest £1 at the checkout and all money raised will be donated to Blue Cross, registered charity in England and Wales (224392) and in Scotland (SC040154).

We’ll again be matching all donations so whatever you donate, we’ll donate the same, doubling the total amount raised for the charity.

Blue Cross is a charity that has been helping sick, injured, abandoned and homeless pets since 1897. Pets help us in so many ways and they depend entirely on us. Blue Cross help thousands of pets every month and with your support we can give back to more pets in need. Pets change lives. We change theirs.

The coronavirus pandemic has been extremely difficult for many charities, and Blue Cross has been no exception. Changing restrictions have meant that they have had to re-design many of our processes, reduce their contact with the public in our animal hospitals, shops, rehoming centres and education activities, while doing their utmost to continue to respond to increased demand for many of their services.

Despite this, since the first lockdown back in 2020, Blue Cross' fantastic people, including many volunteers, have continued to work tirelessly to ensure that we can continue to help as many sick, injured and homeless pets as possible – just as they have since 1897.

To find out more about the vital work that Blue Cross does please visit their website here.

“We are so grateful to The Knitting Network for selecting us as the April Charity of the month. April is national pet month, so it is perfecting timing! Covid-19 has resulted in a fall in our income, due to closure of our shops and cancellation of all our face-to-face event and fundraising activities and so your check-out donations are so hugely appreciated. Thank you.

Every year National Pet Month brings together animal welfare charities, professional bodies, businesses, and schools to promote good pet ownership, raise funds for good causes and have fun!” – Natalie Paweleck, Corporate Partnerships Manager

Throughout March we helped to support Versus Arthritis and raised over an incredible £1,438, thanks to your checkout donations. Thank you so much to everyone who donated! We’ll also be matching your donations, bringing the total raised for the charity to over £2,877.

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We’re celebrating 20,000 Trustpilot reviews!

By Vanessa 1 years ago

Thank you! We’re delighted to be celebrating 20,000 reviews on Trustpilot, whilst maintaining our 5-star “excellent” rating, making us proud to be the UK's favourite yarn shop*.

This is a wonderful milestone for all of us at The Knitting Network and we wanted to let you know just how much we appreciate the time you have spent sending us your amazing comments. We started collecting reviews on Trustpilot last June and since then, we haven’t looked back!

Hearing your feedback is so important to us as we pride ourselves on delivering first-class service to our customers across our entire business, whether that be in our warehouse, where we pick and pack your order using our eco-friendly packaging, through to answering your questions and queries on the telephone or online. Your feedback helps to shape our business and we always strive to improve our product offering and service, to make it better for you.

We don’t wish to boast, but we couldn’t not celebrate this milestone without sharing some of our favourite reviews, that have made us smile and left us feeling a sense of accomplishment. Have a read:

*Ranked the number 1 Yarn Store on Trustpilot, based on customer feedback.

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