UK Economy Delivery

£2.99 or FREE when you spend over £25
(£1.49 for orders only containing patterns)

99% of deliveries for this service arrive within 2-3 working days (excludes weekends and Bank Holidays) not including the day of despatch, but are not guaranteed to arrive in this time frame.

If you are not in to accept the parcel at the time of delivery your postman may either leave the parcel in a safe place, with a neighbour or if not will they take the parcel back to your local sorting office for you to go and collect. If you do not collect the parcel after 7 days it will be returned to sender. Please allow 10 working days for delivery before contacting us regarding your parcel not arriving.


UK Standard Delivery

£3.99

99% of deliveries for this service arrive within 1-2 working days (excludes weekends and Bank Holidays) not including the day of despatch, but are not guaranteed to arrive in this time frame.

If you are not in to accept the parcel at the time of delivery your postman may either leave the parcel in a safe place, with a neighbour or if not will they take the parcel back to your local sorting office for you to go and collect. If you do not collect the parcel after 7 days it will be returned to sender. Please allow 10 working days for delivery before contacting us regarding your parcel not arriving.

Republic of Ireland Standard Delivery

£3.99

95% of deliveries for this service arrive within 5-7 working days (excludes weekends and Bank Holidays) not including the day of despatch, but are not guaranteed to arrive in this time frame. If you are not in to accept the parcel at the time of delivery your postman may either leave the parcel in a safe place, with a neighbour or if not will they take the parcel back to your local sorting office for you to go and collect. If you do not collect the parcel after 30 days it will be returned to sender. Please allow 20 working days for delivery before contacting us regarding your parcel not arriving.

European Standard Delivery

£4.99

95% of deliveries for this service arrive within 5-7 working days (excludes weekends and Bank Holidays) not including the day of despatch, but are not guaranteed to arrive in this time frame. If you are not in to accept the parcel at the time of delivery your postman may either leave the parcel in a safe place, with a neighbour or if not will they take the parcel back to your local sorting office for you to go and collect. If you do not collect the parcel after 30 days it will be returned to sender. Please allow 20 working days for delivery before contacting us regarding your parcel not arriving.

Rest of the World Standard Delivery

£5.99

95% of deliveries for this service arrive within 7-10 working days (excludes weekends and Bank Holidays) not including the day of despatch, but are not guaranteed to arrive in this time frame. If you are not in to accept the parcel at the time of delivery your postman may either leave the parcel in a safe place, with a neighbour or if not will they take the parcel back to your local sorting office for you to go and collect. If you do not collect the parcel after 30 days it will be returned to sender. Please allow 25 working days for delivery before contacting us regarding your parcel not arriving.


Delivery FAQs

What if I only order a pattern as a digital download (Print at home)?
No delivery charges are applicable. You should receive your download within 24 hours of payment being made via an email address you supplied at checkout. If you do not receive your email please check it is not in your junk folder. If you don’t receive an email please contact our team. We recommend you save your PDF immediately upon downloading your pattern.

How do I order a printed pattern by post?
We post patterns to the UK and Republic of Ireland only. Select the 'Sent by post' drop-down option when you pick your pattern/s. In your checkout you can chose your delivery method.

Can I place a printed pattern order by phone?
Yes, for delivery within the UK and Republic of Ireland. Call us on 01795 570303. Phone lines are open 9am to 5pm, Monday to Friday.

What do I do if I have not received my entire order?
Please note that your items may arrive separately i.e. in more than one parcel. If you have not received your entire order within 1 week of order confirmation, please contact our customer service team.

When is my order despatched?
We aim to despatch all orders placed by 3pm the same day (excluding weekends and bank holidays), or if there is any problem with your order we will always contact your by phone and/or email the same day.

For more FAQs click here

Still looking for help?

Contact our customer service team:

By email on hello@theknittingnetwork.email 

By telephone on 01795 570303

By our online contact form - click here

We aim to respond within 24 hours of receiving your email. Phone lines are open from 9am – 5pm Monday to Friday.