Best Price Guarantee
We work hard to give you the best value possible by matching our competitiors prices. Our Best Price Guarantee is simple. If you find a product we stock elsewhere for less, we’ll match it or refund the difference.
Terms and Conditions:
- The product must be in stock on both our site and the competitor’s site
- Excludes marketplace and auction websites such as Amazon, Etsy or eBay
- The competitor’s price must apply to a new, identical individual products and be publicly available to all customers
- Products on sale, volume discounts, competitions, giveaways and other promotions are matched at our discretion
- Best Price Guarantee excludes delivery costs
To request a price match, simply email our customer service team at firstname.lastname@example.org with a link to the product you would like us to match and a member of the team will get back to you. Alternatively, you can call us on 01795 570303.
If you've already purchased the item from The Knitting Network within the last 7 days, please ensure that you have your order details to hand. If our team agrees with your request, we’ll refund the difference.
More reasons to choose us
As well as our fantastic prices, we also offer FREE UK delivery on orders over £20 and same day despatch for all orders placed by 4pm, Monday to Friday. All our parcels are carefully packed in eco-friendly materials and posted to you via Royal Mail for delivery from your local postman.