Our Price Match Promise is simple. If you find a product we stock elsewhere for less, we’ll match it or refund the difference.
Terms and Conditions:
- The competitor must be one of the following online stores: Black Sheep Wools, Deramores, John Lewis, Love Crochet, Love Knitting, Wool Warehouse
- Excludes marketplace and auction websites such as Amazon, Etsy or eBay
- The competitor’s price must apply to a new, identical individual product and be publicly available to all customers
- The product must be in stock on both our site and the competitor’s site
- Products on sale, volume discounts, competitions, giveaways and other promotions are not eligible for Price Match Promise
- Price Match Promise excludes delivery costs
To request a Price Match, simply email our customer service team at email@example.com with a link to the product you would like us to match and a member of the team will get back to you. Alternatively, you can call them on freephone 0800 024 1212.
If you've already purchased the item from The Knitting Network within the last 7 days, please ensure that you have your order details to hand. If our team agrees with your request, we’ll refund the difference.